If you have questions about our products or your orders, please click on submit a ticket button below, and we’ll get back to you within 2-3 business days.
Contact Us
We’re Here to Help – Contact MaineCorner
At MaineCorner, we value your trust and want every shopping experience to be clear, comfortable, and satisfying. Whether you have questions about our personalized products, need help with an order, or would like more details about our store, our dedicated support team is always ready to assist you.
How Can We Help?
- Product Inquiries: Learn more about product materials, sizes, personalization options, or special requests before placing your order.
- Order Assistance: Need to update personalization details, check your order status, or request a change? Contact us promptly so we can assist you quickly.
- Shipping & Delivery: Have questions about shipping timeframes, tracking your package, or international delivery? We’ll provide clear updates every step of the way.
- After-Sales Support: If your item arrives damaged or not as described, please reach out within 7 days of delivery so we can resolve the issue promptly.
- Returns & Refunds: For more information on our returns policy, please see our Refund & Returns Policy or contact us directly for personalized assistance.
Contact Information
Customer Support Hotline:
+1-951-206-6242
Email Support:
support@mainecorner.com
We respond to all emails within 24 business hours.
Business Address:
MaineCorner
25 Pacifica 5333 Irvine, CA 92618, USA
Please note: This is our registered business address and workshop location. We do not have a physical retail store open to the public.
Support Hours:
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Monday – Saturday: 8:30 am – 7:00 pm (EST)
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Sunday: 10:00 am – 2:30 pm (EST)
Messages received outside these hours will be answered the next business day.
Helpful Tips When Contacting Us
- Include your order number (if applicable) and as much detail as possible for faster support.
- For personalized order changes, contact us within 12 hours of purchase for the best results.
- For urgent issues (such as incorrect personalization or delivery problems), please call our hotline during business hours for immediate help.
Our Commitment
- Every inquiry is answered personally—never with automated replies.
- All product details on our website are accurate and up to date.
- We remain transparent about our process, pricing, and timelines—so you always know what to expect.
MaineCorner – Turning Everyday Memories Into Treasured Keepsakes