Effective Date: July 5, 2025
Applies To: All orders shipped within the United States from mainecorner.com
1. Shipping Coverage
- MaineCorner currently ships only within the United States (all 50 states plus Washington, D.C.).
- We are unable to deliver to international addresses, U.S. territories, APO/FPO, or PO Boxes.
- Any order placed with an ineligible address will be cancelled and refunded in full.
2. Free Shipping
- Every order shipped within the U.S. qualifies for free standard shipping—no minimum purchase required.
- No codes or coupons are necessary, and there are no hidden costs. The price shown at checkout is the final price you pay.
3. Order Cut-Off Time
- Orders submitted before 2:00 PM MST (Denver, GMT-07:00), Monday through Friday, will begin processing the same business day.
- Orders placed after the cut-off time, on weekends, or on public holidays will be processed on the following business day.
4. Handling Time (Processing & Personalization)
All items are custom-made and carefully personalized.
Production time frame:
-
Minimum: 2 business day
-
Maximum: 4 business days
Processing takes place Monday through Friday (excluding U.S. federal holidays).
You’ll receive an email confirmation once your order enters production.
5. Shipping & Transit Time
We partner with USPS, UPS, and FedEx, choosing the carrier that provides the fastest and most reliable service for your location.
-
Shipping days: Monday to Friday
-
Estimated transit time: 2 to 5 business days
Tracking details will be emailed to you as soon as your package leaves our facility.
6. Total Delivery Time
- Estimated Delivery Window: Most orders arrive within 4 to 9 business days from the date your order is placed.
- Your total delivery time = Handling Time + Transit Time.
- Example:
- Order placed Monday 1:00 PM → processed same day → ships between Tuesday and Thursday → delivered between Thursday and following Tuesday.
7. Address Accuracy
- Please double-check your shipping details before checkout.
- MaineCorner cannot replace or reship orders if the address provided by the customer is incomplete or incorrect.
- If you need to update your shipping address, contact us within 12 hours of placing your order.
8. Delays, Lost or Damaged Packages
- While most packages arrive on schedule, unexpected delays may occur due to weather, carrier issues, or holiday peak periods.
- If your package is lost in transit or arrives damaged, please notify us within 7 days of delivery. We will work quickly to resolve the issue and send a replacement at no cost.
9. Contact Information
For shipping-related assistance, please reach out to our support team at:
- Email: support@mainecorner.com
- Phone: +1-951-206-6242
- Address: 25 Pacifica 5333 Irvine, CA 92618, USA
- Support Hours: Monday–Saturday 8:30 AM–7:00 PM, Sunday 10:00 AM–2:30 PM
MaineCorner – Turning Everyday Memories Into Treasured Keepsakes.