Effective Date: July 5, 2025
Last Updated: July 5, 2025
Applies to: All users, customers, and visitors of mainecorner.com
At MaineCorner, safeguarding your privacy and protecting your personal details are at the heart of everything we do. We recognize that ordering a personalized product—such as a custom nursery sign, pet keepsake, or engraved name tag—means placing your trust in us. This policy is written in plain, straightforward terms to explain what information we collect, how we use it, and the steps we take to secure it. We adhere to all relevant regulations, including GDPR, CCPA, and Google Merchant Center requirements.
1. What Information Do We Collect?
We only collect information essential to process your order and deliver your personalized items.
Types of information include:
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Personal & Contact Details: name, email address, shipping address, and phone number (to ensure accurate delivery and to reach you if any issues arise).
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Order Information: product chosen, customization instructions (e.g., text, names, or design details), order quantity, payment status, and related communications.
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Payment Information: handled securely by third-party processors (PayPal, Stripe, or card providers). We never have access to or store your full credit/debit card numbers.
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Website Data: IP address, browser/device type, and cookie data may be logged automatically. This helps us with fraud prevention, analytics, and improving site performance.
2. How Do We Use Your Information?
Your details are used only for legitimate purposes:
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Order Processing & Delivery: personalization data is used to create your product; contact details ensure successful shipping.
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Customer Support & Communication: to update you on order progress, respond to questions, or resolve issues.
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Website Security & Optimization: usage data allows us to protect our site and improve the user experience.
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Legal & Regulatory Compliance: records are maintained to meet accounting, tax, and fraud-prevention obligations.
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Optional Marketing: if you subscribe, we may send promotions or new product updates. You may unsubscribe anytime.
3. Do We Share Your Information?
We never sell or trade your personal information. It may only be shared with:
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Logistics & Fulfillment Partners: to manufacture and ship your item.
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Payment Processors: to verify and complete transactions securely.
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Legal or Regulatory Bodies: when disclosure is legally required.
All partners are carefully chosen to ensure strong privacy and security standards.
4. How Do We Protect Your Data?
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Encryption: all sensitive data transmitted via SSL encryption.
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Controlled Access: only trained staff with legitimate need may access your data.
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Retention Limits: personal details are stored only as long as needed for your order and legal requirements, then securely removed.
5. Your Rights and Choices
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Access & Correction: you may request a copy of your information or update any details by contacting us.
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Marketing Choices: you can opt out of promotional emails at any time.
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Cookie Settings: you may manage cookies in your browser; disabling them may affect site features.
6. Children’s Privacy
We do not knowingly collect personal data from children under 16. Our products are designed for adults purchasing gifts and home décor.
7. International Customers
Orders from international customers are processed in the United States. Regardless of location, your data is safeguarded to the same high standard.
8. Updates to This Policy
If changes are made to how we use your data, this policy will be updated and the revision date clearly displayed. Significant updates will also be announced on our website.
9. Contact Us
If you have questions, concerns, or requests about privacy or how your data is handled, please reach out to us directly.
- Email: support@mainecorner.com
- Phone: +1-951-206-6242
- Mail: MaineCorner, 25 Pacifica 5333 Irvine, CA 92618, USA
- Support Hours: Mon–Sat 8:30am–7:00pm; Sun 10:00am–2:30pm
MaineCorner – Turning Everyday Memories Into Treasured Keepsakes.